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Telco's (Mobile, Residential, Commercial, Cable, Satellite TV & Radio, ISPs, Streaming Media)

We group a broad array of industries listed above under a loosely defined "Telco" category for a reason.

Regardless of your product or service, if you are a purveyor listed above you are experiencing rapid and significant rates of change both technological (equipment proliferation/capabilities, operating systems and inter-operability) and competition. Customers and prospects are overwhelmed and trying to keep up. Again, the tie that binds is that most prospect/customer queries ending up in the call center commence with failed attempts on company websites.

Virtualyty's Web Self Service Concierge Solution can be designed to pop up at the right time to engage your visitor and help them get what they need. Of course, Virtualyty offers many other components that can be configured to leverage our V-Base and enhance your ability to obtain on-demand self-service. For example, within the Virtualyty platform, our user forums provide an excellent, supplementary mechanism for customers to support each other and for company product experts to add valuable technical insight.

If your new business strategy leverages targeted email campaigns driving to specialized landing pages, our Lead Generation Solution leverages our personal concierges as part of your email and landing page campaigns to help convert your prospects into buyers. Our Corporate Event Solution can help your event marketing teams generate more leads and convert them at a higher rate. What's more, our on-site mobile Corporate Event option allows you to supply your attendees with on-the-fly mobile access to their own personal concierge. We can even offer this as a full suite mobile solution. Finally, our Social Customer Service Solution enables you to offer a consistent customer experience across all your online channels, even your Facebook Page.

© Virtualyty 2017