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Solutions Overview

Virtualyty web-based customer self service solutions work across a variety of industries and use cases.

While we list the selected industries below, for which Virtualyty is best suited, the tie that binds across these industries is the simple fact that the major opportunity and challenge rests in the fact that the lion's share of inbound call center calls originate as a result of failed customer and/or prospect attempts to get information from the company website.

Regardless of your industry, if you feel you can do a better job of getting people what they need wherever they are across your web presence, Virtualyty can help you maximize self service, consistency of service and your contact center efficiencies. And, oh- by the way, when your prospects and customers find what they need on-demand, rather than having to go through the typical call center IVR-run-around, they'll be happier too.

Below is a brief listing of how we make a difference across select industries. This is only a partial list!

Self ServiceSocial Customer ServiceLead GenerationCompany IntranetCorporate Events
Consumer Financial
Retail/eCommerce
Travel & Leisure
Telco
B2B Tech
CPG
© Virtualyty 2017