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Virtualyty Ushers In The Era Of On-Demand Self-Service

avatars Automated Self Service FAQ's Forums Chat E-Mail Virtual Agents V-Base Semi-Automated Self Service

In a world where instant knowledge access can be "Googled" or entertainment programming is available "On-Demand", today's prospects and consumers have short attention spans and high expectations for on-demand services. They have been conditioned that there's "An App for That" to get what they want, when they want it, wherever they happen to be.

It was with these insights in mind that Virtualyty set out to transform what was possible in web-based customer self service. Whether your prospects or customers are on your website, your Facebook Page, browsing from their desktop/laptop, their mobile smartphone or their web-connected tablet Virtualyty's cloud based solutions give them the power to get the answers they seek from and about you on their own. On Demand.

On-Demand Web Self Service is like giving your prospects and customers their own personal concierge, wherever they typically find you on the web, available from any device they happen to be using. It's all made possible by the Virtualyty platform, unique in the marketplace. Virtualyty's integrated solution that includes avatars, virtual agents, live chat, email, FAQ's and a user forum. They are all integrated around our V-Base knowledgebase to ensure an accurate and consistent response to your customers queries.

© Virtualyty 2017