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Engage Your Prospects And Customers In Ways Never Before Possible

We challenge you to find anything like our Virtualyty avatars in the marketplace today.

Our amazingly lifelike, best-of-breed avatars are generated from photographs of real people. To generate your avatar, we can use most anything you provide including stock photos, model-photo shoots, animals or even inanimate objects. To create your avatar you can select an avatar that is consistent with your brand in terms of age, gender and demographics.

We add a human voice so that the avatar responds directly with your customer. The avatar is animated to provide lip-synch and natural facial movements. We have a choice of over 40 languages and hundreds of voices.

Whether on you website, your facebook page or both, you decide when and where you'd like your avatar to appear. With our cloud based Virtualyty solutions , your customers and/or prospects have an personal concierge to help guide them through the answers they are looking for.

Click to read more, including how it works...

The result: Your prospects and customers are happy because they get the answers they seek faster and on their own, circumventing the need to place an often-frustrating call to your contact center. And you're happy too because you have deflected up to 80% of your call center calls. What you do with those saved resources is up to you! Not to mention the fact that your V-Base has ensured all inquiries are answered swiftly and consistently.

The avatars are integrated with the Virtualyty V-Base knowledgebase . When a question is asked, the question is matched against the V-Base and the approriate response selected. This is then sent to our Text-to-Speech (TTS) engine where the speech file is generated. The speech file is then used by our animation engine to create a realistic animation with human movements and is lip-synched with the speech. The user sees the avatar speak the response and also sees a text version and any links, documents or offers.

All our avatars come with the user option to disable speech. The avatar is linked to our live chat system. The platform can be configured to pass specific questions or questions that the knowledgebase cannot answer directly to a live operator. The operator response is relayed to the avatar, which speaks the response and provides a text confirmation. You can personalize the avatar with welcome greetings and error message handling. You can also use dynamic data elements so that the avatar can be personalizsed to address people by their name or any other variable.

© Virtualyty 2017